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FREQUENTLY ASKED QUESTIONS (FAQ)
Are Chesterfield products authentic and safe to buy?
All Chesterfield products are made from high-quality premium materials and go through strict quality inspections before shipping.
Each item is crafted to high standards of durability and finish, offering long-lasting comfort with a refined, elegant look.
Your purchase is fully protected with SSL-encrypted checkout and trusted payment providers, ensuring your personal and financial information remains secure.
Which payment methods do you accept?
We accept a wide range of international payment methods, including Visa, Mastercard, American Express, Apple Pay and Google Pay.
All transactions are processed through secure and encrypted payment gateways, providing a safe and reliable checkout experience.
What is your return & exchange policy?
If you are not completely satisfied with your purchase, you may request a return within 30 days of delivery.
Items must be returned in unused condition, including original tags and original packaging.
We offer hassle-free exchanges and aim to make the return process smooth and simple for every Chesterfield customer.
How long does shipping take?
Orders are processed and dispatched within 1–2 business days.
Estimated delivery times:
• Standard Shipping: 4–7 business days
• Express Shipping: 2–4 business days
All orders include full tracking, allowing you to monitor your delivery in real time.
How do I find the right size and fit?
Each product page includes a detailed size guide and fit recommendation to help you choose the correct size.
If you are between sizes, we recommend selecting the larger size for a more relaxed and comfortable fit.
Need assistance? Our support team is available at support@chesterfield.com and will be happy to provide personalised sizing advice.
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